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Gateshead office:
0191 406 5391

Newton Aycliffe office:
01325 311 909

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testimonials

Testimonials

Design365 Developed and design my e-commerce site back in 2010. We are a well-known Coffee Shop and Delicatessen in the centre of Morpeth and I have always been impressed with the quality of knowledge, friendly support and services provided. Highly recommended, nothing is ever a problem. Keep up the great work!

Dave Robinson

Owner - Morpeth Larder

I approached Design365 in January 2017 to develop and design our Magento E-commerce website as the previous one was not close to where I wanted us to be. Alan and the team have been fantastic in helping us to understand the best way to present our products to selling online. Their processes, they are very open in terms of the work that is being carried out. Furthermore in May 2017 the company begins its monthly SEO and 6 months later it is working great! My site has seen a consistent rise in the number of visitors and enquiries since Design365 began work and we are very happy and extremely pleased with the progress we have been making.

We wouldn't hesitate to recommend them to others. Thank you Design365!

Paul Gordon

Sales Director - Dynamic CCTV

I just wanted to thank you for the amazing work on the website, our Medical Director is delighted with it and I know it’s been a long process so I sincerely want to thank you for working with me on getting the website just the way we wanted it. If any of our departments need a website in future I will certainly direct them your way. I also just wanted to say how professional the whole process has been.

Again I just want to thank you so much for your work with this and for supporting me through the process, particularly when I have no idea on this kind of project and it’s the first time myself or my colleagues have worked on something like this.

Thank you again and I look forward to hopefully working with you in the future.

Laura McGinty

Programme Manager, Quality and Performance Team - NHS England North – (Cumbria and the North East)

Design 365 cost effectively and promptly solved a serious website hacking incident, that others had struggled with. As a result of providing both a good service and value for money we have transferred more of our business to them.

Tim Ryan - epigem

Working with Design365 to design our new website has proven to be a superb choice. Out of 4 providers interviewed we felt that Design365 not only understood exactly what we wanted but did not try the hard sell with services that we were not ready for or did not need.

The process has been stress free and straightforward and staff have been incredibly patient as it took us some time in the beginning to agree and draught up our content.

We have bombarded Katie with questions and suggestions and she has always responded promptly and professionally and has brought us down to earth graciously when our ideas requests were a bit too ambitious.

We now have a professionally designed site that will soon be going live and make a huge difference to our online profile.

We would recommend Design365 to any organisation considering changing or setting up a new website.

Joanne Jones - Marketing & Communications Officer - Durham Carers

A quick note say how pleased I am with the work you guys have done on the website. Claire has been great to work with - unfailingly friendly, efficient, and patient with the inevitable tweaks and changes that came along. Your CMS module seems very intuitive - I've uploaded images and made a few small edits quite quickly and easily....

As I said to Claire I'll certainly be coming to you again with any future electronic media type projects I have.

Marcus - Marcus Byron - Graphic Designer

During the last week the SEO for www.newtonnews.co.uk has been improved dramatically. Checking on Alexa it’s world ranking has gone from 3,800,000 to 1,700,000 and is ranked in the top 55,000 sites in the UK. I can only put this down to adding alt tags to images, having an Alexa tool bar and the images on Flickr!!!

Thanks for your help on this.

Paul Howarth - Newton News

Alan and his team at Design365 have done nothing less than completely reinvigorate our online image. The set of websites they've developed for us are functional, aesthetically pleasing and present a strong, unified brand. This fact, coupled with their SEO expert constantly refining and improving our standing in search results has seen a year-on-year increase in traffic.

John Scullion - Complete Weed Control

Dear Alan and Team,

It is with great pleasure that I am able to write this testimonial for the service we have received from your selves over the past few months and in particular the brilliant new website you have just launched for us.

Since we began trading nearly three years ago we had one nightmare after another with our website, trying to keep friends and family happy hoping they could deliver the website we had wanted.

We finally decided enough was enough and asked you to develop our website hoping that the SEO work your team had been doing would start to reap rewards. Following our meeting where you listened to our requirements and the few design elements we requested, your team promptly delivered a mock-up which was virtually perfect.

After a couple of adjustments our new site was live within a week and the feedback we have had has been nothing but good.

The experience we have had working with Design365 has left me in no doubt as to the level of service you provide to your customers. I will have no hesitation in recommending you wherever the opportunity arises.

I wish you and your business every success for the future.

Yours Sincerely,

Aaron Davidson

Director - BCS Preservation Ltd

Winters & Wooster would like to thank all of the team at Design365 for designing and building our company's website. The quality of our website has more than exceeded our expectations.

We would like to give special mentions to Claire for doing such a fantastic job of putting our website together and to Rosie whose superb account management (and patience) has really helped us out along the way. We have received top quality customer service throughout the process from all involved.

As well as creating our website, Design365 has started managing our social media output and they have really done a great job in raising our company's profile and visibility.

We would highly recommend Design365 to all our customers, suppliers and contacts. Alan has got a great team working with him and we look forward to having a long standing relationship with his highly skilled, friendly and professional local company.

Thank you for all your help.

Matt Fannan

Winters & Wooster Facilities Management

 Dear Alan & Team,

I would like to take this opportunity to thank you and your team for the tremendous job that you have done in building me a new website.

Around two months ago, I found myself in a difficult situation where my Franchisor went into liquidation and therefore the Painttechnics website was no longer available to me as a Franchisee.

I required a professional website that reflected the brand values that are important to me and I must say that I am delighted with the results.

I know that I could have had a cheaper website designed elsewhere, however it would not be to the same high standard that Design365 have created.

Having reviewed websites of many other similar businesses to mine, I am confident that my new website is far superior to the competition.

In conclusion, I will have no hesitation in recommending Design365 to my own customers.

Regards,

Nicholas Knox - Painttechnics North East

Hi Anne,

A brief, but big note of thanks for all your help over recent months. Yourself, Alan and your staff at design365 have been a combined pillar of help and encouragement for a young company starting in a very competitive industry. Although the owners of Classic Wedding Cars have been operating for the past seventeen years under a different, rather parochial name, your assistance has ratcheted up our profile another notch and brought in more enquiries and bookings than we ever thought possible. As you will see from our postings and testimonials our Brides and Grooms are delighted with our services. We are now taking bookings for 2013 and 2014 and we have even had enquiries for 2015, the Brides having seen our website designed by yourselves.

If there is anyone out there, looking for an superb and forward thinking company to design their web site, look no further than design365. A local company who understands the needs of local people, but has the ability to operate world-wide and bring in international orders. Talk to them, they speak your language!

Neal Huitson - Classic Wedding Cars 

Dear Alan,

I met Alan through the wonderful world of Twitter and we approached Alan to help us with designing our flagship website (JobsDarlington.com). We were hugely impressed with the quality and professionalism of the site and hope to work with Alan on our future projects.

Would definitely recommend without hesitation. Superb.

Kind Regards, 

Tori Gill - Jobs Darlington

Dear Alan, 

We selected Design365 on the strength of their detailed and cost effective initial proposal for a new web-site and some personally sought references. 

We required the website to be written from scratch and to incorporate a bespoke product configurator into the e-commerce facility. 

The site had to be effective and secure, easy to navigate and manage and also include a 'resources' section whereby customer specific files can be available for download at any time. It was of paramount importance to select a company that could not only deliver our requirements but at a sensible price with a guarantee of on-going, sensibly priced support. 

We were (and still am) delighted by the service provided by Design365. The website was designed and implemented as planned and surpassed our expectations. The service was local, friendly and professional and there were no hidden costs. In fact, Alan foster and his team went out of their way to fulfil our requirements within the costs of their initial proposal. 

We would have no hesitation in recommending Design365. 

Yours sincerely for and on behalf of Senstronics Ltd

Jan Bainbridge - Senstronics Limited

Hi Alan,

Just a quick email to say that yourself and the team have excelled even the wildest expectations this time. Late yesterday afternoon I typed in Google " Tack Locker". Bear in mind earlier in the day we appeared on page 4. My god I couldnt believe position 1 Page 1. You better watch that Natalia I think she has an insider working for her in google. She may be a spy. All joking aside bloody well done thats an amazing achievement. We knew you guys were good but never could we have hoped for that sort of result in such a short time scale.

Well Done!

Sean Dodds - Swan Flight / Equine Lockers

We have had the swanflight.com website for just over 10 years, but until we employed the services of Design 365 we were practically invisible. In less than one year Design 365 have helped us become the leading flight case company in the UK. Every step of the way has been carefully planned, costed and implicated. The optimisation and sales results speak for themselves.

Tracy Walton - Swan Flight

Stone Technical Services have had the pleasure of using Design 365 for all their website needs for the last 2 years.  We would like to place on record how extremely impressed we are with their services in particular with their speed and efficiency in answering any queries or questions, and their creativity when designing/tailoring our sites to our very specific needs, and yet maintaining a close eye on the budget.  Their expertise in getting us to the top of google is reaping dividends – thank you Design365!

Dave Stone, Managing Director - StoneTechnical Services 

Dear Alan,

I would like to give you this letter as a testimony to the excellent team of people you have working for you and on this occasion in particular to Natalia your SEO expert. This is a list of some of the search categories we asked you to optimise for The Knitting Gift Shop and their respective positions on Google in December 2011 compared to last week. 

  • Knitted cardigan designs for 6th on page 6 to 3rd on page 2
  • Knitting needles online from 5th on page 9 to 10th on page 1
  • Knitted toy making kits from not on Google at all to 3rd on page 1
  • Knitted kits online from 3rd on page 10 to 1st on page 2
  • Crochet hooks online from 8th on page 5 to 8th on page 1
  • Knitting gifts online from not on Google at all to 2nd on page 1

Needless to say I am very pleased with the results after only four months from a standing start. I often get complimentary comments about the website and am always happy to say who designed and built it.

Well done everyone at Design365 (including you).

Kind Regards,

Tricia Fothergill - The Knitting Gift Shop

I have recently started up a business and to be honest this was a big step for myself and my family, but we thought we had found a niche in the market, which needed to be filled for mobile tiles sales. For this reason we joined BNI to get ‘our name out there’ as it sounded an ideal opportunity. Once we had joined I met a lovely fellow named Alan who’s tag line is ‘What’s worse than not having a website, having a bad website’. This then started me thinking, what the cheap and (somewhat) cheerful website I had purchased would do to my new customer base that I was trying to tap into. Well not much as one of the telephone numbers was incorrect (as Alan pointed out). Would my company be destined to fail, well it is still early days but I can say that my decision to ask Alan to ‘sort my website’ was one of the best I have made. The website feels professional, very luxurious and exactly what I wanted. The whole thing only took just over a week and the results speak for themselves. Alan you and your team have done a wonderful job and I am very impressed with your work and would recommend you without hesitation.

Nicola Dobson - The Mobile Tile Company

We engaged Design365 with a remit of refreshing our website whilst still maintaining the existing design brief. We were really impressed with how quickly Alan and his team understood the brief and went about enhancing the look and feel of our website, whilst maintaining its original identity with subtle and well executed modifications.

It was reassuring to find that Design365 were prepared to peel back the various technical layers of our website. They didn’t just concentrate on the glossy veneer but invested time and effort in all facets of our website, such as social media integration, SEO and even right down to the nuts and bolt of the hosting package.

Our website now adheres to sound web design principles and provides us with a strong platform from which to build our online presence. We now look forward to sitting down with Design365 in the near future to discuss our online strategy with confidence. We wouldn’t hesitate in recommending Design365 to our network of contacts and clients alike.

Rebecca Scally - Big Little Fish Limited

I am writing to thank you for prompt assistance last week. On Monday morning my phone rang, and the caller told me the good news that the domain name ‘David Scott & Co’ was now available. What was not such good news was the price ‘only £340 plus VAT’ and the offer to host me for £50 per year plus VAT. When I pretended to be a little disinterested, his price reduced to £240 plus VAT if I did not need a or b etc. I tried several times to close the call saying I needed time to check my bank etc and I would call back later that day (so I could call Alan).

Alan response was a breath of fresh air – I had told him what I was to be charged, and when he stopped laughing, Alan offered to buy the name for me and host it all for £20 per year plus Vat. He could have said £100 plus £25 year for example, as other unscrupulous business might have done.

Alan you have saved me £444, and a lot more going forward. It is reassuring to know that we all know someone honest we can always trust and rely on in this area others like me know little about. It is without hesitation I will confidently refer you, whenever I feel clients and others need your skills and integrity.

David Scott FCA - David Scott & Co

Alan and his team have recently re-designed and re produced my website and it looks fantastic. Alan, Katie and Natalia took the time to find out what I required, added their input and then produced this great Kitchen and Bathrooms website. I can recommend Design365 to anyone, they produced on time and at the price quoted, if I’ve had any queries since, there’s always been someone on hand to speak to. I would have no hesitation in recommending Alan and his team at Design365 to anyone, no matter what they do in business; see my website at www.complete-ne.co.uk as proof.

Jeff Leighton - Complete Kitchens and Bedrooms North East

We have recently taken over The Dog Inn a pub just outside Heighington village not far from Newton Aycliffe. The pub had been closed for a number of months so we wanted to inform the local public that we were back open serving lunches and evening meals. We wanted to use a local web design company so went to see Design365 for a website consultation. We found the consultation very useful as Design365 gave us many ideas to promote our business through our new website. We discussed our requirements and Design365 sketched out a rough design to show us the discussed layout. The end result was an engaging, stylish website which is easy to use and would engage visitors on the site. Linking to our current Facebook and Twitter accounts we have areas to promote the pubs events and offers to the public. We would like to say a big thank you to Design365 for designing us such a nice website which fits in with our current branding.

Mark Lomas - The Dog Inn, Heighington

I am writing this testimonial for you to show prospective customers but also to let you know how pleased I am with the service I have received.

Earlier this year we decided to launch an online shop selling knitting gifts and kits and after Ian heard about your pay as you go scheme it seemed a natural choice to go with that. It turned out to be one of the best decisions we have ever made.

We had a quite specific brief and your interpretation of it was spot on and the design was exactly as we had imagined, only better. During the development of the site nothing was too much trouble and the advice, help and support we received was excellent. One of the best things about being a pay as you go customer is that the same help, advice and support is ongoing and is providing to be invaluable, as is being able to spread the cost of the site.

You have an excellent team at Design365 and the services from everyone is always friendly, professional and efficient, often going above and beyond what you would expect. I would not think twice about recommending your company and look forward to continuing to work with you.

Tricia Fothergill - The Knitting Gift shop

As you may appreciate, we were a little apprehensive when the developers of the original NVAA website handed over the support of the site to Design365, as your company was unknown to us.

However, you have demonstrated expertise, efficiency and flexibility in your approach to the maintenance and development of the NVAA website. In particular, our experience of working with you to define data management and reporting facilities and your implementation of these facilities has been very positive. Now that the work has finished a word or two of thanks for the manner in which you have managed our website development.

Although we were clear in our own minds at the start of the project what we wanted it was inevitable that changes and alterations would occur before we reached the final product. However your patience, expertise and flexibility ensured that this was all handled in the most effective manner and we are very happy that we have achieved our initial goal.

We are looking forward to shortly providing you with the first batches of archive material for scanning and working with you on this whilst we work through the considerable amount of historical records that we want to scan.

John Ingham (Chairman) - NVAA

I would like to thank you and your team for the excellent work you carried out in preparing a new website for me. I have been looking for a web designer for some considerable time, but have been deterred from using any of the ones suggested to me because of the costs involved. However, after meeting you at Prince Bishop’s chapter of BNI, I felt confident that you would supply me with a site which would promote my business to the full. This has been borne out by the number of additional enquiries I have received, and once again I offer my grateful thanks.

David J. Bell - DJ Gardening and Landscaping services

We were very happy with the service received from Design365. Work was done promptly and any additional detail requested was never a problem with Design365. They were more than happy to tweak the design throughout the process whilst at the same time keeping us in line with an our initial aim to ensure that the site was as client/user friendly as possible.

Delighted with the final product. Keep up the good work Design365!

Shaun Foreman - Ratcliffe & Bibby

I am writing to thank you for your help over the past year with the Business Wear Project. The Business Wear Company sells corporate clothing and workwear into large companies such as The Resource Group, Schenker Rail, Transdev and Jet2. In order to win such a lucrative contracts, Business Wear are required to provide an online ordering facility as part of their Service Level Agreement.

As the IT consultants for Business Wear, I had no hesitation in enlisting the services of Design365 to develop an online portal to link seamlesssly into the order administration system that Tomorrows Office were implementing. By the end of this year, Schenker Rail and Hays Travel will be live with Jet2 going live early in the new year.

Working with Design365 has been a pleasure - you have been flexible, accommodating, quick to respond to support calls and most importantly provided web systems that work!

I will continue to refer business to Design365 with the confidence and look forward to more collaborations in the furture

Martin Smith - Tomorrows Office 


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Regus - Gateshead, The Axis Building, Maingate, Kingsway North, Team Valley, Gateshead NE11 0NQ

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