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01325 311 909

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testimonials

Testimonials

As Design365 Solutions have supported us with our website for a number of years, it was only natural that we contacted them to discuss new and innovative ways to update our website to meet our needs and that of our customers.

JT and Elsie were extremely helpful in looking at the different options available to us. They were very quick to assist us with any questions or problems we had, and Elsie especially worked hard to ensure the launch of our new website was done quickly and efficiently.

We are very pleased with the service we received and look forward to working with Design 365 Solutions again in the future.

Julie Simmonds – Northern Power Clean Ltd

http://northernpowerclean.co.uk/

Tainted Ltd is a multi faceted Events & Entertainment company based in County Durham. When Tainted Ltd launched the ‘Believe Christmas’ adventure, in partnership with Ramside Estates Group, Metro Radio & TFM, we knew that we had to work with Designs365 to design and develop the ‘Believe Christmas’ website. We had previously worked alongside Designs365 and knew the creativity and expertise that they would put into developing this project. As a relatively new company we had acquired funding from Digital Drive Durham to develop our projects and drive our company forward, we were aware of the outstanding reputation Design365 had in dealing with funding streams and organisations such as Digital Drive Durham and they have made every step of the way as easy and smooth as possible. Thanks to Designs365 the ‘Believe Christmas’ website www.believe-uk.com is ‘live’ and we are taking bookings for this year’s most anticipated North East England’s outdoor family Christmas adventures.

Kenneth Scott Wallace – Director of Tainted Ltd

https://www.believe-uk.com/

The team I have worked with at Design 365, Alan, Katie & Elsie have been fantastic throughout the process, from the initial logo design right through to the website going live.

I wasn’t sure what to expect having never looked at creating a website before and the team have taken my very vague initial ideas and come up with a truly fantastic design that completely encapsulates my brand and vision for the company.

They were there at all the differing touch points to ensure I was happy with the design and their complete honesty throughout the design process was truly appreciated.

I would not hesitate to recommend Design 365 and the team as nothing was too much trouble with some requests being completed within minutes of me asking for them.

Amanda Marsden – Director of Bliss Financial Solutions

https://www.blissfinancialsolutions.co.uk/

We had an initial meeting with JT at Design365 regarding company growth within the digital marketing sector. Therefore, using a company with knowledge and experience of e-commerce platform my business needed. Design365 team managed each project cycle perfectly, starting with design concept, all the way through to the training and site launch.

JT advised on the best direction for our business, focus point, modernizing and most importantly making it easy for customers to purchase our products. We receive continued support (over the phone and in person) on-going advise and Design365 delivered a one-to-one training with myself and my team. This has worked wonders for us and our ever changing business. I wouldn’t go past Design365 purely because of the understanding and continued support they provide me, our staff and the business.

Thank you from everyone at Party Forever

https://www.partyforever.co.uk/

All Town and Parish Councils are required to have a website through which the public can access a diverse range of Council information including policies, finances and meetings. Design365 built Winston Parish Council's to the specification provided and continue to work with the Council to keep the site updated and ensure it complies with all necessary requirements. The service they provide has been first class.

Jane

Winston Parish Council

http://www.winstonparishcouncil.co.uk

Our website looked dated and didn’t truly represent the company and its products. We asked Design365 to produce us a contemporary looking online shop window displaying our range of products with multiple opportunities for potential customers to contact us. Everyone we dealt with was welcoming, friendly and professional and the design team of Katie and Elsie were happy for us to sit with them to make the final adjustments to the design. We are very happy with the result.

David Franks

Managing director, Aycliffe Filtration

https://www.afl.eu.com/

I contacted Design365 in an attempt to produce a professional website for my removal business therefore getting more enquiries which would hopefully lead to jobs. My point of contact at Design365 was JT who advised me on the best structure and content of a website to use for my type of business. JT also gave me advice on trying different things within the website which have turned out to be a real benefit for my business. Design365 now host my website and are at the end of the phone for advice or any changes if needed. A big thanks to the team for their continued support and advice

Glen Jemmeson

South Durham Removals

https://www.southdurhamremovals.co.uk/

Working with Curt and Katie from Design365 was an absolute pleasure. They were professional, fast, and clearly skilled at what they do; the entire operation went smoothly. I very much look forward to having the opportunity to work with them again.

Dylan Stan

CPD Cert

https://www.cpd-cert.com/

Design 365 was one of 4 developers that Steelcraft approached with our brief for a new e-commerce site. Whilst we knew what we wanted to achieve, we had no idea how to get there so we were looking for a knowledgeable and experienced team to quickly get us from a blank sheet of paper to a professional online store.

The decision to appoint Design 365 was unanimous because of the understanding they showed in relation to our business and our needs. E-commerce confidence was patchy with some other developers but Design 365 were positive and their portfolio showed that this wouldn’t be an issue. We felt we were getting a bespoke solution rather than something straight off the shelf.

The project was managed brilliantly and required no chasing (in fact, we got the occasional polite nudge instead). The team were quick to produce a detailed scope of work followed by initial draft designs which hit the brief perfectly.

The website launched on time and initial feedback from our customers is really positive. Minor tweaks and after-sales support from the team has been fast and effective so I couldn’t be happier with the overall experience.

I think Design 365 should be very proud of the site they’ve created and I look forward to working with them again in the future.

Matthew Rodgers

Managing Director

https://www.forjj.co.uk/

It has been a pleasure working with the creative team at Design365 over the years. Katie has done a great job of designing the site. It’s easy to navigate and she’s always been responsive to the need for changes. I have had many compliments on its contents and on how it looks and operates. In addition, the technical support at Design365, especially Curtis has been invaluable. If you want to work with terrific people and get the best web site service and original design, go with Design365!

We are greatly appreciative for the quick response to our questions and concerns, and for the timely completion of projects. We worked with a dozen companies before Design365 and never received such great customer service!!

Sarah Cohen

Sales Team - Fullis Gateshead

https://www.fulcare.co.uk/

Design 365 built my website nearly 4 years ago when I started my business, the design, colours, logo & easy to use website all came very easily. I’ve used Design365 quite regularly since then for uploading new menus and also developing the website further, more regularly I use Design365 for my email newsletters in MailChimp, which they design the artwork for so I can then send it to my customers. In these emails it can be either, be an update of what’s on our menu or a voucher which, once printed off, can be redeemed with a meal perhaps. This tool is very important to me as I see a reaction instantly with my customers.

Design 365 have always been reliable, friendly & quick and cost effective that’s why I keep coming back, I wouldn’t hesitate to recommend their services.

Rossano Serino

Owner - The Tuns at Sadburge

http://thetunsatsadberge.co.uk

Great value and service. Our previous provider shut down unexpectedly and design365 kept us online.

Stephen Thompson - MS Testing

https://www.mstesting.co.uk

Design365 Solutions Ltd have been our web company for over 8 years now and the level of support has been second to none. Initially, they designed a health and safety platform which was years ahead of its time, easy to use and allows customers to manage their risk effectively. On top of this, whenever we have had a problem no matter how small the team at Design365 have dealt with it swiftly.

I would have no hesitation in recommending Design365.

Terase L Brogan - Comply UK

http://complyuk.co.uk

I approached Design365 as they manage a modern and responsive website for the pet crematorium division of CVS Group Plc. The division also had several archaic websites, all hosted by different companies.

We were looking for a solution where all the crematorium websites could be managed strategically, holistically and with ease by one company. To add complexity each crematorium required a website for pet owners with shopping functionality and a secure portal for veterinary clients.

Design365 effectively delivered a solution that meet our needs, providing a stable, versatile and user-friendly multi-site platform that is expandable and flexible.

In particular Katie is a credit, understanding our needs and providing us with working solutions. She was quick to assist us with any problems we encountered during testing and the launch of more than six website at the same time. Curt was great in helping us with the technical aspects that we are clueless with in particular switching over from several different service providers. We continue to develop the websites with Design365 as they help us explore various solution matching our objectives.

Emma Harvey - Chartered Marketer

One of the related crematorium websites -Pet Crematorium

https://www.pet-crematorium.co.uk

Delighted with the service we’ve received from Design365, who have now created three websites for us. Love the nice, clean design features of the sites, and particularly impressed by the practical advice and very responsive, friendly service from the team there . Overall, a very professional service. Design365 are now our go-to people for everything web-based, and we have recommended them to friends and colleagues. Ten out of ten!

Andrew Nicholson

Managing Director - Nicholson Consultancy Limited

https://www.nicholsonconsultancy.com

We approached Design365 after a recommendation for a client to design our website and complex recruitment management system and can say is we are thrilled at the results wish have far exceeded our expectations. We thought the complexity of the system would make it difficult for it to work, but Design365 have over delivered on what we expected. The system is easy to use for both our users and staff, it has become the backbone of our organization.

Furthermore, the professionally designed website designed by Design365 fits in perfectly with our brand and we would have no hesitation in recommending Design365 to any company looking for a bespoke management system and professional website.

Ian Shepherd

Managing Director - Torus Logistical Solutions Ltd

http://www.toruslogisticalsolutions.co.uk

I met design365 when working on a mutual client together and having seen how well they had helped them, I knew when it was time to upgrade my site Design365 would be the company I would use. The website they have built for me really respects my brand and is very easy to update. I often recommend Design365 to my clients and if you’re looking for a web company who I know will look after you, then I would suggest you look no further than the team at Design365.

Anna Addison

Owner - Anna Addison Associates

http://www.annaaddisonassociates.com

We approached Design365 with the need for an e-commerce website for our business Spennymoor Sports. Trading since 1975 and known as a local 'old school' sports shop it was time we caught up with the times and reached out to new customers across the globe via the world wide web.

We couldn't fault the service the team at design365 provided, from start to finish it was clear, concise, high quality work and we got exactly what we wanted in terms of a fully functional e-commerce website.

Not only do these guys provide an excellent overall service but they also provide an education into the world of websites and maintenance which previous to this we were total novices, now we're self sufficient and call on the team when we need major improvements which is always needed in this online age!

Keiran Cain

Managing Director - Spennymoor Sports

https://www.spennymoorsports.com

We approached Design365 looking for a new website to explain the services we offer, processes we run and products we produce. We already had a company brand and wanted this to be carried through the website. We found the team at Design365 to be very helpful and offered us great ideas, helping us to create a website to be proud of. Following the website going live any updates have been made efficiently, a great team to work with!

Abe Sandler

Director of Operations / Business Development - Eco Tyre Disposals Ltd

http://ecotyredisposals.co.uk

We needed a web company that were local and Magento experts as our list of bespoke requirements for our new website was quite extensive. Having met with Design365 we were comfortable to proceed and are absolutely over the moon with our website. The design is great and the website does everything we need it to.

Thank you Design365!

Josh Fry

Owner - Cheerful Bargains

http://www.cheerfulbargains.co.uk

Balance healthcare have been working with Design365 for the past 5 years and have been delighted with the level of service, communication and expertise offered. Despite being over 200 miles away we feel like Design365 are part of the company, as they are always available to answer any questions and advise us on new ideas. They currently look after 7 of our websites, all of which have been designed to an exceptional standard. As we continue to grow as a company, we know we have a great partner in Design365 that will continue to help us more forward.

I would not hesitate to recommend deisgn365 and have already done so.

Jim Belcher

Owner

https://www.balancehealthcare.com

We approached Design365 to design our new website after they were recommended by our IT provider. We knew very little about how a website works and were struggling to see how we could categorise all of the services we offer. However, after meeting Alan, Director of Design365, he gave us some great ideas for the layout of our website. He also sorted out funding for our website to help reduce the cost to ourselves.

I would highly recommend Alan and his team.

Christine Bewley

Managing Director - Aycliffe Fabrications

https://www.aycliffefabrications.co.uk

I’d like to take this opportunity to thank yourself and your team for looking after us here at Premier Legal Assist.

You delivered an excellent website at an unbelievable price but more than that your team have been responsive and helpful whenever there has been any updates or amendments to the site. We couldn’t be more happy with the service.

I wouldn’t hesitate to recommend Design365 to friends and colleagues. Keep up the great work.

Bryan McCourt

Director - Premier Legal Assist Ltd.

http://premierlegalassist.com

It has been a pleasure working with the creative team at Design365 over the years. Katie has done a great job of designing the site. It’s easy to navigate and she’s always been responsive to the need for changes. I have had many compliments on its contents and on how it looks and operates. In addition, the technical support at Design365, especially Curtis has been invaluable. If you want to work with terrific people and get the best web site service and original design, go with Design365!

We are greatly appreciative for the quick response to our questions and concerns, and for the timely completion of projects. We worked with a dozen companies before Design365 and never received such great customer service!!

Sarah Cohen

Sales Team- Fullis

https://www.fulcare.co.uk

White House Funeral Services originally contacted Design365 in 2015, as our website was a bit dated we wanted a new design to reflect our services we provide. Design365 made our new website professional that represents our business and differs from the competition. I wanted to drive more enquiries through the website and promote our trusted, family run business. Design365 fully filled all of our requirements, they always went the extra mile.

Thank you Design365, you are always a breath of fresh air to talk where you understand your customers’ needs.

John Whitehouse

Owner - Whitehouse Funeral Service

https://www.whitehousefuneralservice.co.uk

Design365 Developed and design my e-commerce site back in 2010. We are a well-known Coffee Shop and Delicatessen in the centre of Morpeth and I have always been impressed with the quality of knowledge, friendly support and services provided. Highly recommended, nothing is ever a problem. Keep up the great work!

Dave Robinson

Owner - Morpeth Larder

https://www.morpethlarder.co.uk

I approached Design365 in January 2017 to develop and design our Magento E-commerce website as the previous one was not close to where I wanted us to be. Alan and the team have been fantastic in helping us to understand the best way to present our products to selling online. Their processes, they are very open in terms of the work that is being carried out. Furthermore in May 2017 the company begins its monthly SEO and 6 months later it is working great! My site has seen a consistent rise in the number of visitors and enquiries since Design365 began work and we are very happy and extremely pleased with the progress we have been making.

We wouldn't hesitate to recommend them to others. Thank you Design365!

Paul Gordon

Sales Director - Dynamic CCTV

https://www.dynamic-cctv.com

I just wanted to thank you for the amazing work on the website, our Medical Director is delighted with it and I know it’s been a long process so I sincerely want to thank you for working with me on getting the website just the way we wanted it. If any of our departments need a website in future I will certainly direct them your way. I also just wanted to say how professional the whole process has been.

Again I just want to thank you so much for your work with this and for supporting me through the process, particularly when I have no idea on this kind of project and it’s the first time myself or my colleagues have worked on something like this.

Thank you again and I look forward to hopefully working with you in the future.

Laura McGinty

Programme Manager, Quality and Performance Team - NHS England North – (Cumbria and the North East)

http://www.cnegpappraisal.co.uk

Design 365 cost effectively and promptly solved a serious website hacking incident, that others had struggled with. As a result of providing both a good service and value for money we have transferred more of our business to them.

Tim Ryan - epigem

Working with Design365 to design our new website has proven to be a superb choice. Out of 4 providers interviewed we felt that Design365 not only understood exactly what we wanted but did not try the hard sell with services that we were not ready for or did not need.

The process has been stress free and straightforward and staff have been incredibly patient as it took us some time in the beginning to agree and draught up our content.

We have bombarded Katie with questions and suggestions and she has always responded promptly and professionally and has brought us down to earth graciously when our ideas requests were a bit too ambitious.

We now have a professionally designed site that will soon be going live and make a huge difference to our online profile.

We would recommend Design365 to any organisation considering changing or setting up a new website.

Joanne Jones - Marketing & Communications Officer - Durham Carers

https://www.dccarers.org

A quick note say how pleased I am with the work you guys have done on the website. Claire has been great to work with - unfailingly friendly, efficient, and patient with the inevitable tweaks and changes that came along. Your CMS module seems very intuitive - I've uploaded images and made a few small edits quite quickly and easily....

As I said to Claire I'll certainly be coming to you again with any future electronic media type projects I have.

Marcus - Marcus Byron - Graphic Designer

During the last week the SEO for www.newtonnews.co.uk has been improved dramatically. Checking on Alexa it’s world ranking has gone from 3,800,000 to 1,700,000 and is ranked in the top 55,000 sites in the UK. I can only put this down to adding alt tags to images, having an Alexa tool bar and the images on Flickr!!!

Thanks for your help on this.

Paul Howarth - Newton News

https://www.newtonnews.co.uk

Alan and his team at Design365 have done nothing less than completely reinvigorate our online image. The set of websites they've developed for us are functional, aesthetically pleasing and present a strong, unified brand. This fact, coupled with their SEO expert constantly refining and improving our standing in search results has seen a year-on-year increase in traffic.

John Scullion - Complete Weed Control

https://completeweedcontrol.co.uk

Dear Alan and Team,

It is with great pleasure that I am able to write this testimonial for the service we have received from your selves over the past few months and in particular the brilliant new website you have just launched for us.

Since we began trading nearly three years ago we had one nightmare after another with our website, trying to keep friends and family happy hoping they could deliver the website we had wanted.

We finally decided enough was enough and asked you to develop our website hoping that the SEO work your team had been doing would start to reap rewards. Following our meeting where you listened to our requirements and the few design elements we requested, your team promptly delivered a mock-up which was virtually perfect.

After a couple of adjustments our new site was live within a week and the feedback we have had has been nothing but good.

The experience we have had working with Design365 has left me in no doubt as to the level of service you provide to your customers. I will have no hesitation in recommending you wherever the opportunity arises.

I wish you and your business every success for the future.

Yours Sincerely,

Aaron Davidson

Director - BCS Preservation Ltd

https://www.bcspreservation.co.uk

Winters & Wooster would like to thank all of the team at Design365 for designing and building our company's website. The quality of our website has more than exceeded our expectations.

We would like to give special mentions to Claire for doing such a fantastic job of putting our website together and to Rosie whose superb account management (and patience) has really helped us out along the way. We have received top quality customer service throughout the process from all involved.

As well as creating our website, Design365 has started managing our social media output and they have really done a great job in raising our company's profile and visibility.

We would highly recommend Design365 to all our customers, suppliers and contacts. Alan has got a great team working with him and we look forward to having a long standing relationship with his highly skilled, friendly and professional local company.

Thank you for all your help.

Matt Fannan

Winters & Wooster Facilities Management

http://www.wintersfm.co.uk

 Dear Alan & Team,

I would like to take this opportunity to thank you and your team for the tremendous job that you have done in building me a new website.

Around two months ago, I found myself in a difficult situation where my Franchisor went into liquidation and therefore the Painttechnics website was no longer available to me as a Franchisee.

I required a professional website that reflected the brand values that are important to me and I must say that I am delighted with the results.

I know that I could have had a cheaper website designed elsewhere, however it would not be to the same high standard that Design365 have created.

Having reviewed websites of many other similar businesses to mine, I am confident that my new website is far superior to the competition.

In conclusion, I will have no hesitation in recommending Design365 to my own customers.

Regards,

Nicholas Knox - Painttechnics North East

http://www.painttechnicsnortheast.co.uk

Dear Alan, 

We selected Design365 on the strength of their detailed and cost effective initial proposal for a new web-site and some personally sought references. 

We required the website to be written from scratch and to incorporate a bespoke product configurator into the e-commerce facility. 

The site had to be effective and secure, easy to navigate and manage and also include a 'resources' section whereby customer specific files can be available for download at any time. It was of paramount importance to select a company that could not only deliver our requirements but at a sensible price with a guarantee of on-going, sensibly priced support. 

We were (and still am) delighted by the service provided by Design365. The website was designed and implemented as planned and surpassed our expectations. The service was local, friendly and professional and there were no hidden costs. In fact, Alan foster and his team went out of their way to fulfil our requirements within the costs of their initial proposal. 

We would have no hesitation in recommending Design365. 

Yours sincerely for and on behalf of Senstronics Ltd

Jan Bainbridge - Senstronics Limited

http://www.senstronics.com

Hi Alan,

Just a quick email to say that yourself and the team have excelled even the wildest expectations this time. Late yesterday afternoon I typed in Google " Tack Locker". Bear in mind earlier in the day we appeared on page 4. My god I couldnt believe position 1 Page 1. You better watch that Natalia I think she has an insider working for her in google. She may be a spy. All joking aside bloody well done thats an amazing achievement. We knew you guys were good but never could we have hoped for that sort of result in such a short time scale.

Well Done!

Sean Dodds - Swan Flight / Equine Lockers

We have had the swanflight.com website for just over 10 years, but until we employed the services of Design 365 we were practically invisible. In less than one year Design 365 have helped us become the leading flight case company in the UK. Every step of the way has been carefully planned, costed and implicated. The optimisation and sales results speak for themselves.

Tracy Walton - Swan Flight

I am writing to thank you for prompt assistance last week. On Monday morning my phone rang, and the caller told me the good news that the domain name ‘David Scott & Co’ was now available. What was not such good news was the price ‘only £340 plus VAT’ and the offer to host me for £50 per year plus VAT. When I pretended to be a little disinterested, his price reduced to £240 plus VAT if I did not need a or b etc. I tried several times to close the call saying I needed time to check my bank etc and I would call back later that day (so I could call Alan).

Alan response was a breath of fresh air – I had told him what I was to be charged, and when he stopped laughing, Alan offered to buy the name for me and host it all for £20 per year plus Vat. He could have said £100 plus £25 year for example, as other unscrupulous business might have done.

Alan you have saved me £444, and a lot more going forward. It is reassuring to know that we all know someone honest we can always trust and rely on in this area others like me know little about. It is without hesitation I will confidently refer you, whenever I feel clients and others need your skills and integrity.

David Scott FCA - David Scott & Co

As you may appreciate, we were a little apprehensive when the developers of the original NVAA website handed over the support of the site to Design365, as your company was unknown to us.

However, you have demonstrated expertise, efficiency and flexibility in your approach to the maintenance and development of the NVAA website. In particular, our experience of working with you to define data management and reporting facilities and your implementation of these facilities has been very positive. Now that the work has finished a word or two of thanks for the manner in which you have managed our website development.

Although we were clear in our own minds at the start of the project what we wanted it was inevitable that changes and alterations would occur before we reached the final product. However your patience, expertise and flexibility ensured that this was all handled in the most effective manner and we are very happy that we have achieved our initial goal.

We are looking forward to shortly providing you with the first batches of archive material for scanning and working with you on this whilst we work through the considerable amount of historical records that we want to scan.

John Ingham (Chairman) - NVAA

We were very happy with the service received from Design365. Work was done promptly and any additional detail requested was never a problem with Design365. They were more than happy to tweak the design throughout the process whilst at the same time keeping us in line with an our initial aim to ensure that the site was as client/user friendly as possible.

Delighted with the final product. Keep up the good work Design365!

Shaun Foreman - Ratcliffe & Bibby

I am writing to thank you for your help over the past year with the Business Wear Project. The Business Wear Company sells corporate clothing and workwear into large companies such as The Resource Group, Schenker Rail, Transdev and Jet2. In order to win such a lucrative contracts, Business Wear are required to provide an online ordering facility as part of their Service Level Agreement.

As the IT consultants for Business Wear, I had no hesitation in enlisting the services of Design365 to develop an online portal to link seamlesssly into the order administration system that Tomorrows Office were implementing. By the end of this year, Schenker Rail and Hays Travel will be live with Jet2 going live early in the new year.

Working with Design365 has been a pleasure - you have been flexible, accommodating, quick to respond to support calls and most importantly provided web systems that work!

I will continue to refer business to Design365 with the confidence and look forward to more collaborations in the furture

Martin Smith - Tomorrows Office 

 

Our Location

Head Office

15 Parsons Court, Welbury Way, Aycliffe Business Park, Newton Aycliffe, Co-Durham, DL5 6ZE

Te: 01325 311 909

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Gateshead Office

Metropolitan House, Long Rigg Road, Swalwell, Newcastle upon Tyne, NE16 3AS

Te: 0191 406 5391

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